Privacy Policy
Webticketing.com.au respects the privacy of all our customers and business contacts,
and is committed to safeguarding the personal information which you provide us.
Also, webticketing.com.au is subject to the requirements of the National Privacy
Principles which are contained in the Privacy Act 1988 (the Privacy Act).
Our Privacy Policy outlines how webticketing.com.au will handle personal information
about you. As we collect personal information online through www.webticketing.com.au
(our website), this Privacy Policy also outlines our approach to online privacy
issues.
Collection of information
Webticketing.com.au receives and stores transaction information you enter on our
web site, except credit card details.
Information collected is kept for as long as it is needed to service your account
and provide services and products requested by you. When your information is no
longer needed for these purposes we will destroy or permanently render anonymous
any information held about you.
Use and Disclosure of Information
The primary purpose in collecting information from you is to enable us to fulfil
our business commitments to you in providing online event ticketing services.
We may use the information you provide to help improve the services we deliver to
you, measure consumer interest in webticketing.com.au services, inform you of other
webticketing.com.au products and services or to comply with requirements under the
law.
We may share your information with other parties (such as suppliers, agents and
business alliance partners) who provide various services to webticketing.com.au.
These parties may be used to, amongst others, process orders, provide marketing
support, provide IT support and services, provide services and products not available
to webticketing.com.au or collect debts.
Webticketing.com.au does not permit these parties to use information about you for
any other purpose than to perform the services that webticketing.com.au has instructed
them to provide. All suppliers, agents and third party companies must sign a confidentiality
agreement with webticketing.com.au before any personal information is disclosed
by webticketing.com.au.
webticketing.com.au will not, without your consent, disclose personal information
for any purpose (a Secondary purpose) other than for the main purpose (Primary purpose)
of fulfilling our business commitments to you, except where:
- it is required or authorised by law or for purposes of law enforcement and matters
directly related to law enforcement or the prevention of unlawful activity;
- the Secondary Purpose is related to the primary purpose (or directly related when
sensitive information is involved) and there is a reasonable expectation that we
would use or disclose the information in the circumstances;
- webticketing.com.au reasonably believes it is necessary to prevent any serious and
imminent threat to any person’s life, health or safety or the public’s health or
safety. webticketing.com.au will not otherwise disclose your personal information
to any other party without your consent.
Third party relationships
To provide you with a more informative on-line experience webticketing.com.au does
use the on-line resources, from time to time, of suppliers, agents and business
partners. Such services comprise of links to third party sites that promote additional
services and products. In any such relationship webticketing.com.au takes all reasonable
steps to ensure that these parties have and enforce an adequate privacy policy.
Understandably, the privacy policy of a third party might be different to that of
webticketing.com.au and it is advisable that you carefully review any third party’s
privacy policy before using the site’s products and/or services.
Storage and Security of Personal Information
Webticketing.com.au will use all reasonable endeavours to ensure that you provide
personal information in a secure environment and when the information is no longer
needed it will be destroyed or permanently render anonymous.
Where indicated by a lock (on the browser window), we protect the security of your
information during transmission by using Secure Sockets Layer (SSL) software, which
encrypts information, you input.
The security of any information (including personal information) downloaded and
stored on your PC\Server etc is the responsibility of the individual. The individual
is also responsible for the correct configuration of the hardware and software he/she
uses to access the webticketing.com.au web site, along with the physical security
and maintenance of that equipment.
Notwithstanding the fact that we take all reasonable steps to protect your personal
data including the use of encryption technology, we cannot guarantee the security
of any data you disclose on-line. You can help us keep your personal information
secure by logging off when you have finished using a shared computer.
Webticketing.com.au imposes strict rules on its employees who have access either
to the databases that store your user information or to the servers that host our
services and while we cannot guarantee that any unauthorised access, disclosure,
loss, misuse or alteration to your data will not occur, we will take all reasonable
steps to prevent such unfortunate occurrences.
You accept the inherent security implications of dealing on-line over the Internet
and will not hold webticketing.com.au or its agents or suppliers responsible for
any breach of security.
Cookies
Webticketing.com.au only users Cookies for maintain your current session. On completion
of your session your Cookie expires. We track no information about you between sessions
using Cookies.
If at any time you do not wish to accept Cookies or wish to delete existing Cookies,
you may manually configure your browser to refuse Cookies or you may manually delete
existing Cookies from your hard drive (Each browser is different, so check the "Help"
menu of your browser to learn how to change your Cookie preferences.)
If you reject all Cookies, you will not be able to make purchases through the www.webticketing.com,au
website.
Trans-border data flows
Where, for the purpose of fulfilling our business commitments to you, we disclose
personal information to persons involved in administering the services, our related
entities or business partners (Permitted Persons), and such Permitted Persons are
in a foreign country, webticketing.com.au will not, without your consent, transfer
personal information to such Permitted Persons unless:
- we reasonably believe that the Permitted Persons are subject to a law, binding scheme
or contract or we have taken reasonable steps to ensure that the Permitted Persons
are subject to a contract which effectively upholds principles for the fair handling
of personal information that are substantially similar to the National Principles
for the Fair Handling of Personal Information embodied in the Privacy Amendment
(Public Sector) Act 2000; or
- the transfer is necessary for:
- the performance of services requested by you; or
- for the purpose of fulfilling our business commitments to you; or
- to implement pre-contractual measures taken in response to a request by you; or
- the transfer is necessary for the conclusion or performance of a contract concluded
in your interest, between webticketing.com.au and a third party; or
- all of the following apply:
- the transfer is for your benefit; and
- it is impracticable to obtain your consent to the transfer; and
- if it were practicable you would be likely to consent to the transfer.
Accessing and changing your personal information
Webticketing.com.au attempts to ensure that all personal information collected and
stored in its database systems is correct and accurate. You may at any time request
access to the information we have collected from you and obtain a more in depth
explanation about how the information is used by contacting us through the
Contact Us section of the web site, by e-mailing us at
privacyofficer@webticketing.com.au or by contacting the Privacy Officer
at the address given below. We will endeavour to meet or advise of the outcome of
a request within 7 business days of receipt.
If at any time you wish to change personal information that is incorrect or wish
to have your personal information deleted, please contact us using the details below.
Unless personal information is required for administrative or legal reasons we will
take all reasonable steps to meet such requests at the earliest possible opportunity.
You also have the right to request access to your personal information at any time.
All our staff will be able to assist you with such a request and this information
will be forwarded to you within 5 working days.
Privacy Officer
For any privacy issues or concerns, you can contact our Privacy Officer at:
Privacy Officer
webticketing.com.au
301 Lawrence Road
Mt Waverley, Victoria
Australia 3149
Phone/Fax: +61 3 8678 1149
Email: privacyofficer@webticketing.com.au